What Is An FCRA (Fair Credit Reporting Act) Letter?

Your name, date of birth, and property address are used to pull reports from our third-party data vendors to help determine eligibility and pricing, during the new business quoting process and at renewal, under certain circumstances.

Openly is required to notify insurance Applicants if adverse action is taken based on any information in the consumer report we obtain. This notification is called an FCRA (Fair Credit Reporting Act) letter.

You can read more about the FCRA here: https://www.ftc.gov/legal-library/browse/statutes/fair-credit-reporting-act.

These notices are mailed to the applicant for quotes, including quotes that do not qualify, and for renewals if reports are run. 

Please note that if the policy is in force, the premium displayed reflects the data returned by the vendor reports.

Losses that appear on the report can date back seven calendar years and can appear for any property claim filed by the Applicant, regardless of usage type.

Openly’s Customer Experience Team is unable to access the complete reports received from our third-party data vendors. If the Applicant would like to obtain more information about the details within the consumer report or to file a dispute regarding the information within a report, please instruct them to  contact the following vendors directly: 

For Loss History Reports 

Address: 

ISO Consumer Inquiry Center, Attn: Verisk Analytics

1000 Bishops Gate Blvd, Suite 300

P.O. Box 5404

Mt. Laurel, NJ 08054-5404

Telephone: 1-800-709-8842

Website: https://fcra.verisk.com

For Consumer Credit Information 

Address:

TransUnion, Consumer Disclosure

P.O. Box 1000

Chester, PA 19022

Telephone: 1-800-645-1938

Website: www.transunion.com

For further assistance, please reach out via our webform.